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Webhooks Events

List of Facility Webhook Events​

List of User Webhook Events​

Shift Created​

  • Event Type: shift.created
  • Description: Triggered when a shift is created.
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "from": "2024-01-01T14:00:00.000Z",
        "to": "2024-01-01T17:00:00.000Z",
        "at": "2024-09-13T00:00:00.000Z",
        "description": "CNA Shift",
        "licenseType": "CNA",
        "breakTime": "PT15M",
        "createdBy": {
            "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
            "email": "john@doe.com"
        }
    },
    "eventType": "shift.created"
}

Shift Request Created​

  • Event Type: shift.request.created
  • Description: Triggered when a clinician requests a shift.
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "at": "2024-09-13T00:00:00.000Z",
        "clinicianContactPhone": "+12345678910",
        "requestedBy": {
            "userId": "I7002epLHLhBCypdPCrn9XP4kTN2",
            "firstName": "Jane",
            "lastName": "Doe",
            "email": "jane@doe.com",
            "source": "clinician"
        }
    },
    "eventType": "shift.request.created"
}

Shift Request Cancelled​

  • Event Type: shift.request.cancelled
  • Description: Triggered whenever a clinician request is cancelled, this event will be triggered even if the request was not canceled by the clinician, for example, when a facility user accepts a clinician request, all the requests of that shifts are cancelled.
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "at": "2024-09-13T00:00:00.000Z",
        "clinicianContactPhone": "+12345678910",
        "cancelledBy": {
            "userId": "I7002epLHLhBCypdPCrn9XP4kTN2",
            "email": "jane@doe.com",
            "source": "clinician"
        }
    },
    "eventType": "shift.request.cancelled"
}

Shift Scheduled​

  • Event Type: shift.scheduled
  • Description: Triggered when a clinician is scheduled to a shift
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "at": "2024-09-13T00:00:00.000Z",
        "clinician": {
            "id": "I7002epLHLhBCypdPCrn9XP4kTN2",
            "firstName": "Jane",
            "lastName": "Doe",
            "email": "jane@doe.com",
            "contactPhone": "+12345678910"
        },
        "scheduledBy": {
            "source": "facility",
            "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
            "email": "john@doe.com"
        }
    },
    "eventType": "shift.scheduled"
}

Shift Scheduled Cancelled​

  • Event Type: shift.scheduled.cancelled
  • Description: Triggered when a schedule is cancelled
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "at": "2024-09-13T00:00:00.000Z",
        "clinicianContactPhone": "+12345678910",
        "cancelledBy": {
            "userId": "I7002epLHLhBCypdPCrn9XP4kTN2",
            "email": "jane@doe.com",
            "source": "clinician"
        }
    },
    "eventType": "shift.scheduled.cancelled"
}

Shift Canceled​

  • Event Type: shift.cancelled
  • Description: Triggered when a shift is canceled
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "at": "2024-09-13T00:00:00.000Z",
        "reason": "Filled internally",
        "cancelledBy": {
            "source": "facility",
            "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
            "email": "john@doe.com"
        }
    },
    "eventType": "shift.cancelled"
}

Shift Report Created​

  • Event Type: shift.report.created
  • Description: Triggered whenever a new shift report is created
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "reportType": "Nurse",
        "at": "2024-09-13T00:00:00.000Z",
        "createdBy": {
            "userId": "I7002epLHLhBCypdPCrn9XP4kTN2",
            "email": "jane@doe.com",
            "source": "clinician"
        }
    },
    "eventType": "shift.report.created"
}

Shift Report Accepted Automatically​

  • Event Type: shift.report.accepted-automatically
  • Description: Triggered when the system automatically accepts the clinician shift report after the facility fails to submit a facility shift report within the 48 hour deadline after the clinician's shift report has been submitted
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "at": "2024-09-13T00:00:00.000Z",
        "reportType": "Admin",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "acceptedBy": {
            "source": "system",
        }
    },
    "eventType": "shift.report.accepted-automatically"
}

Shift Report Accepted​

  • Event Type: shift.report.accepted
  • Description: Triggered when facility shift report is created and is in accordance to the clinician shift report
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "at": "2024-09-13T00:00:00.000Z",
        "reportType": "Facility",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "acceptedBy": {
            "source": "facility",
            "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
            "email": "john@doe.com"
        }
    },
    "eventType": "shift.report.accepted"
}

Shift Report Rejected​

  • Event Type: shift.report.rejected
  • Description: Triggered when facility shift report is created and is in discrepancy with the clinician shift report
  • Example Payload:
{
    "data": {
        "shiftId": "12120878",
        "facilityId": "NUR-123456",
        "at": "2024-09-13T00:00:00.000Z",
        "reportType": "Facility",
        "clinicianId": "I7002epLHLhBCypdPCrn9XP4kTN2",
        "rejectedBy": {
            "source": "facility",
            "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
            "email": "john@doe.com"
        }
    },
    "eventType": "shift.report.rejected"
}

Facility User Connection Accepted​

  • Event Type: facility.user-connection.accepted
  • Description: Triggered when a request to connect a facility user to a facility user is accepted
  • Example Payload:
{
    "data": {
        "facilityId": "NUR-123456",
        "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
    },
    "eventType": "facility.user-connection.accepted"
}

Facility User Connection Rejected​

  • Event Type: facility.user-connection.rejected
  • Description: Triggered when a request to connect a facility user to a facility user is rejected
  • Example Payload:
{
    "data": {
        "facilityId": "NUR-123456",
        "userId": "lcFQMy1n0decDeZljQG2wUNZBru7",
    },
    "eventType": "facility.user-connection.rejected"
}

Facility Creation Accepted​

  • Event Type: facility.creation.accepted
  • Description: Triggered when a request to create a new facility is accepted
  • Example Payload:
{
    "data": {
        "facilityId": "NUR-123456",
    },
    "eventType": "facility.creation.accepted"
}

Facility Creation Rejected​

  • Event Type: facility.creation.rejected
  • Description: Triggered when a request to create a new facility is rejected
  • Example Payload:
{
    "data": {
        "facilityName": "My Facility Name",
    },
    "eventType": "facility.creation.rejected"
}